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Posted by fredster on 06/23/2014
Pulled in noonish on Monday, 23 June, to watch football, or futbol. Neither game was on. We had to ask to turn on the World Cup games.. Staff was totally confused. Waiter was totally confused about its beers. I ordered a Stella and it came not with a chalice, but with a standard bar glass. My buddy ordered a Guinness and it was nothing like one would get with a knowledgeable beertender. The sound system in this lovely room is poor and should be removed and replaced. Because of the negatives, we didn't bother with the food. Here's the deal. This restaurant has been opened for three months. Management needs to train its entire staff on the various beers. Each staff member needs to know the intricacies of that which is their flagship -- beer. It is unacceptable that a beer restaurant (with a cheesy nine-page Word document for beer menu) doesn't have the staff to suggest, to help. What would we say about a wine bar that had no expertise? And the sound system -- dear Lord. I have great hopes for this lounge as I live nearby. But until management gets its act together to train its staff, I'll wait.