Hold down Control (PC) or Command (Mac) key + mouseclick to select more than one option
Posted by Samantha on 06/21/2014
We've been ordering from Billy's for over five years and have enjoyed their food. On 6/21/14, I placed a delivery order for $150.00 plus a $10 tip, that was long and did have quite a few tweaks (e.g. side order of sweet potato fries must be soft for my invalid husband). When it was read back to me, there were a few mistakes in the order, which she said she corrected. I didn't ask her to repeat it again, but told her I hoped it would be correct. Unfortunately, when the order arrived, the side was French fries not sweet potatoes fries. I checked the bill and was charged for FF, not sweet potato fries, and called them. I spoke with the same person who was very curt and told me several times that *I* told her the order was correct when she read it back to me, which was not true, and before I could say anything else, she hung-up. I called back and asked for the manager, who turned-out to be the same person I spoke to. I asked if there was a day manager and she told me that she was the only manager -- and hung-up in the middle of my trying to tell her she could have at least apologized. My money spends anywhere and I will not be ordering from them again.
Posted by billeedale on 01/17/2013
I've been going to Billy's for years. Never had a problem with service, never had a problem with the food. The chicken wings are delish, the beer is cold, and it's a comfortable place to just grab a bite close by or call for take-out.
Posted by Stephanie Murphy on 10/31/2012
The service is better than the reviews. The food, especially the chicken wings, is excellent......the atmosphere is fun and friendly.
Posted by Aly on 08/18/2012
I read unkind reviews of servers here, all I can say is I went back just one time & the waitress called me by name! She was wonderful & attentive. The pizza was better than any italian restaurant in the area. I will go back & recommend to all my friends.
Posted by Anonymous on 07/19/2012
The food was fair today, had the Philly cheese steak, couldn't find the steak... The waitresses are very RUDE when it comes to tips... I thought tips were optional based on service.... next time I won't even leave one !
Posted by W Hettel on 06/25/2012
I have eaten at Billy's almost every Monday afternoon for 3 to 4 years. I had a small pizza at Billy's late this afternoon. It was one of their Specialty pizzas - Caramelized Onions & Bacon. It was ok, but was definitely not worth the $11.99 price for a small (12") Specialty Pizza. The toppings were very sparse and several bites had no onion or bacon. Get a burger instead - they are GOOD if you can get them to cook it medium-rare!
Posted by Pat on 03/19/2012
We have eaten at Billys 1 to 4 times a week for years. It is a fast place for lunch. However the service needs to be addressed . We were asked for a larger tip in front of our guest and everyone around. This is not a 20% type of service 10 is being very kind. Besides is a tip not optional based on service? Will not go back so her 10% is now 0.