Hold down Control (PC) or Command (Mac) key + mouseclick to select more than one option
Northwest Dade >
American (Traditional) >
BJ's Restaurant & Brewhouse
Posted by Anonymous on 09/07/2013
Unfortunately this visit was a big flop. The service and customer service to smooth over poor customer service is lacking by far. I do not mind a long wait if the service is exceptional once seated, however waiting 1 complete hour to receive a drink of water is not okay. We did not even make it to the food, as many walking out were complaining that they did not receive service or food either. The floors are extremely slippery, so ladies be aware of what shoes your wear if you still are willing to try the place out. Maybe try the lunch hours, as the dinner hours the wait is 1.5 hours and then you will wait again for a waiter to acknowledge you. We frequent other neighboring places that far trump this restaurant with proper service alone.