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Posted by J on 02/15/2013
Went to China Grill last night for Valentines Day and it RUINED our night. Let me start by saying I have worked in the restaurant business so I understand all that goes into being a server/bartender/hostess. The hostess was very unprofessional as they didn't greet us and didn't lead us to the table just walk away. Then, the server took 20 minutes to greet us, he poured our waters and spilled ice all over the table with no clean up, no apology.. the drinks took another 10 minutes to get (it wasn't busy either - it was 9pm). Finally, we ordered China Grill's "valentines day pre fixe menu" and the server didn't give us the options he was supposed to, we were very rushed to hurry up and order and he would literally run from the table, then we waited an hour and 30 minutes for our food to finally come out, it was cold! At the end of our meal, which took a few hours.. we realized that he didnt even give us all of the food we were supposed to have that was one the pre fixe menu, he skipped the first sushi roll and we did not receive the intermezzo champagne before our entrees. It was a nightmare. Save your money, spend it at another wonderful restaurant in Ft. Lauderdale - I know I will. I wish someone would have told me before my fiance paid a $200 bill for China Grill's poor service, food, and unprofessional wait staff. We were extremely disappointed and will never go back.