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Posted by Neena on 10/15/2013
Wait time, especially around lunch time, is way too long. They tell you 45 minutes, but it's more like 90 minutes. Food is good, though portion size is small.
Posted by Anon on 07/10/2013
I had never ordered from Don Lolo's before and I never will again. This is my first and only experience with them. I had made an order and was never told of any delay. They actually estimated about 45 minutes. Which was fine by me since it was lunchtime and can moderately anticipate that they had a rush. I ordered a simple chicken ready with rice/beans and plantains with a side of fries. I didn't have any idea that it takes an hour to make it and 45 minutes to deliver. After an hour I called them and asked about my order. They said "it just went out and should be there in 10-15 minutes". A half hour later I called again and the guy on the phone said... Oh it JUST left 2 minutes ago. It should be there in 10-15 minutes. WHAT?! Didn't they tell me that 30! Minutes ago? After 1:45 later I finally got my food, lukewarm, and the quality not as good as can be expected for waiting over an hour and a half. They obviously had my food just sitting around because they forgot and then sent someone in a hurry. My job is maybe a 10 minute drive at best from their location. They lied to me, whether by accident or on purpose 2x. When they took my order and then again when I called to check it the first time. Maybe 3x if they had lied when I asked the 2nd time. They are not that good, they are not that cheap, and they are not that serviceable to make food worth one hour and 45 minutes wait. I cannot recommend this place to for delivery.
Posted by Solange on 08/05/2012
The server gets slammed so service sometimes feels rushed, but fair. The food is exquisite and the price unbealivable. I have gone back over and over and we also order for pick up when I don't feel like cooking. They deliver too. I always recommend it.
Posted by Hector Arencibia on 05/22/2012
I've been raised on Cuban food for the better part of my life. So when I go out to eat, I have very high expectations. From the 1st time I had my side of Cuban food, Its been a none stop journey back, and forth. I've been to plenty of imitators, but Don lolo's is the real deal!!
Posted by Jen on 01/31/2012
I am latin, the food here is good, but nothing like what i've read on the reviews here. Their food is just ok, their dining in and service is not good.
Posted by juanda on 10/21/2011
They have the best food in town with competitive prices, unfortunately, the only way to enjoy their food is if you take it to go. There is a girl who is always sitting yapping on her headset and speaks so loud, I could not hear my husband and he is not a low talker.Annoying, esp. after a hard day at work when you want to relax. Take it to go!
Posted by Kelly on 05/18/2011
Stopped here a few times after work to pick up dinner for the family. The food is consistantly good, the portions are large and THEY DELIVER! Not to mention that they are open till 10:00pm, the people are friendly, professional and the price is right! I would recommend this place to anyone, especially busy families.