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Posted by Gayle on 02/09/2013
Took forever to get service Ordered the 1.5 lb lobster that turned out to have about 4 ounces of meat , 1/4 of a piece of corn (which was ice cold) and a tablespoon size scoop of warm cole slaw. I asked the server for drawn butter and had to wait 15 mins to get it while my husbands food got cold waiting for me to start my meal. We had to again request the butter which finally came but it was thick and congeeled. New butter was fianally delivered but it was rancid. We complained to manager.....his response wae "we never serve butter with lobster". Who trained this manager?
Posted by Kaytie on 10/09/2010
Great lunch today. Super service. Very pleased. Will go back anytime. Great atmosphere!
Posted by Anonymous on 02/04/2008
Long wait for server. Finally our food order was taken, 2 hamburgers, 1 rare, 1 medium rare an order of calamari, soup and ice waters with lemon. Someone tossed a bread basket on the table but we had to wait another five minutes for the butter. The food came up amazingly fast for hamburgers and although I ordered calamari I was in wonderment on how they could cook a medium rare hamburger and get it to the table in less than four minutes. Well we found out…..both hamburgers were cooked well done, no pink, hard and dry. So it was obvious they cook their hamburgers in advance and sling them on the grill to warm them up. The calamari was well done as well, a dark brown chewy rubbery mess. The only way to describe the marinara sauce to anyone would be to ask them to imagine eating catsup with slimy tomato bits and no spice. It's amazing anyone gets their food in this place, servers wonder around from table to table with trays of food asking guests if it's theirs only to go back in the kitchen to check, come out again with same food and wonder around more. And don't even bother complaining to the manager as he is burnt out from earlier complaints. The wait staff was friendly enough but do not seem to have a capable manager to watch service and food quality.