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Central Palm Beach >
Hungry Howie's Pizza
Posted by Anonymous on 11/02/2014
I waited 2 hrs for a large circle of dough.. literally. I broke a tooth trying to chew it. The manager, said he'll resend the order. 2 hrs later it was the same thing! I ordered butter crust, which they give choices to choose from. The manager said, "The crust is free, that has nothing to do with the pizza." Even though I wasn't satisfied with the pizza itself, the crust made of dough without butter made it hard to swallow! After saying this, he resent my order.. after waiting another 2 hrs to receive the 2nd order, it was the exact same way, pizzas that I didn't order. I called back with the driver still in sight, however, the manager said he'll send out the correct order, and that it would be another 2 hrs before I get it. 2 hrs passed, no pizzas! I called to check on the order, the manager put the so called owner on the phone that would not give her name. She was yelling at me telling me to eat it the way it is, eventhough I paid $30.00 to get what I ordered, she told me to eat it the way it is, and she's going to send out nothing else to me. What I don't underdtand is why was she yelling and, being so nasty to me, when they got my order wrong, and wasted my entire night! Poorest customer service ever.