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Posted by Lisa on 04/26/2014
So it was a beautiful day and my friend and I wanted to have a nice late lunch outdoors. We decided to go to Latin Cafe because it was a regular place that we always liked. We weren't that hungry so we decided to split an entree and add a couple extra sides. When our churrasco came out it was not close to medium. It was well done. We had informed the waitress and she came back with another steak that was a little bigger but had some dressing on the side. If the waitress cared a little bit we would of felt that bad and took the second one. But for some reason I really wanted to have a medium steak just like I requested. The 3rd steak came and parts of was sorta medium well so we didn't want to make a fuss. I started to cut my steak all the way until I started to chew on it for moments longer than the usual time you spend chewing on steak. I started to look through the steak and I saw stringy stuff from the steak. I requested a manager. He told us that we wasted 3 steaks and that he cooked the last one himself. Mind you we never saw him before the 3 steaks. A manager should of came to us when it first happened. What a disappointment! Then he brings the check with only the sides...I told him wait where are my sides I never even finished them. I never asked for the check bc I was planning ordering our dessert! He was so frustrated and mad and said for us to pay a few dollars! He said he doesn't want customers like us under breath and grabbed the plates so fast. Instead of rushing to leave we decided to sit while he stood from a distance watching us. My friend said she ate most of our sides so she paid a few dollars! Never again!!
Posted by joey on 01/25/2014
good service and good food. wish customer service was more clear. very hard to understand at times
Posted by Sam on 06/20/2013
10 minute walk from our hotel on the beach; it didn't look like much but the reviews were consistently good... And they were precisely, correct. the food was delicious, the service and price were great, and the decor was... like a diner/cafe I could eat here every night and be very happy :)
Posted by Imca on 01/11/2013
I get food delivered from this place a couple of times per week. The food is very good and the black beans outstanding! No ambiance in the place, but the food is good and a very good value.
Posted by Marsha on 12/23/2012
Recommended by a friend, but we were unimpressed.
Posted by Dylann on 10/17/2011
This place is the best Cuban food in the area. We only take up from there since the atmosphere is a little lacking. Place is in need of a makeover.
Posted by Maria on 11/16/2009
My husband and I hesitated at first coming to this restaurant but we decided to go in. We'd never been to a Cuban restaurant or eaten Cuban food. Once we walked in the atmosphere was great the food and people that worked there are great! The waitress at Latin Cafe made her some recommendations on what to order. We ordered per her recommendations and she nailed it. We both LOVED it. The atmosphere is very welcoming and made me feel like I was sitting at my kitchen table. We will be back for sure.