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South Palm Beach >
Latitudes Ocean Grill
Posted by Nancy Black on 05/03/2015
I recently treated friends of mine to the excellent Sunday Brunch. Everything was wonderful except the family at the next table. There were two young children who were out of control yelling and running around and banging on the walls. One of my guests was particularly disturbed and asked the manager to see if anything could be done. Dino Santacroce, the food and beverage director immediately sent someone over the ask, very nicely, if the children could be a little quieter, and they actually decided to leave as they were through with their meal. Mr. Santacroce then came over and apologized, and then proceeded to give me a courtesy adjustment on my bill, even though I insisted that it was not necessary as the meal was excellent in every way. My compliments to your manager and the entire staff, including the buss crew.
Posted by Karen on 03/18/2015
We had a wonderful lunch with friends. Fabulous oysters, the mahi tacos were outstanding and great desserts. Our waitress, Susanna, was great. We loved her. The hostess abrasive and downright rude. We requested an outdoor table on opentable and were rudely told it was just a request and there would be a long wait. We decided to be seated immediately inside instead. Then, we saw others being seated on the outdoor patio. Otherwise a good experience and would go back for dinner.
Posted by frugalmim on 02/01/2015
our party of four had one vegan and one allergic to shellfish. The waitress was the best ever and our special needs were met with enthusiasm and respect. everyone's meal was top shelf. absolutely no complaints. great time and highty recommend this establishment.
Posted by Bernie Patashnik on 10/26/2014
My family and I have been to Latitudes probably 15 times in the last 5 years. Food has consistently been good and service has been excellent. If you get a table near the window or outside on a mild evening, the view is unsurpassable. We have had several family functions including a birthday party for my mother in law attended by about 20 people. The dinner went off without any problems.
Posted by Anonymous on 08/16/2014
We went to Latitudes for my grandmothers 89th. Birthday. We had a large party. From the second we walked in the waiter was annoyed. Although we were his ONLY customers. He proceeded to be rude, rush the service and be completely unprofessional. We told him in advance that we would be paying by family. This was WAY TOO complicated for him. He said we all moved seats, we didn't. He said " I told you this would happen". We asked if we could help him figure things out, he said no took all the checks back and instead of just taking the 2 checks that were wrong. He then decided to make all the checks wrong. He literally grab checks that were correct out of our hands. Then he decided to tip himself 20%instead of the stated 18%. The manager refused to come over to help. My cousin had to help fix all of the mistakes the waiter made. Oh btw the food wasn't good.
Posted by barbara portnoff on 07/09/2014
Special from the moment the 8 of us where seated . beautiful view. Perfect attention from waiters Wonderful hot breads were brought to the table. Bread so good. we asked for additional. All the meals were served at the same time. All meals were hot, not over cooked Vegetables were perfectly cooked The food was quality and attention was paid to special request. A great place for a special celebration. Plan to bring out of town guests for lunch and then walk on beach
Posted by aquariusflorida on 06/08/2014
went there because of the ocean view but that was the best thing about it. It is overpriced for the food quality. we all had fish entrees and all were fishy. even the coffee wasn't good. the waiter was good but for what it cost we could have gotten far better at a dozen other places for less money ! there is no excuse for sub-par food at those prices