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Miami and Miami Beach >
Eclectic & International >
Maya Tapas & Grill
Posted by Xavier Suarez on 07/12/2014
Everything about this place was excellent at first. We had great service, great food and as a family we were enjoying ourselves. However, the problem came about with our Groupon that we had purchased. Apparently we were supposed to present our Groupon prior to ordering food and it became an issue when we were charged regular prices for our drinks when we presented the Groupon. As we explained what we had understood from the Groupon the manager became quite unpleasant. It wasn't the fact that we may have been wrong in reading the fine print, which happens as all humans make mistakes. Rather, the manager proceeded to give us a lecture on how a business works and took a condescending tone. As I personally do not partake with my family often as we are spread out around the country, we decided to forego the conversation to avoid the headache and spoiling our night, thus paying for our bill. The manager insisted on continuing lecturing us on why we were wrong despite asking politely to pay the bill. The experience became very unsavory and I would never recommend this locale to anyone passing through based on having a Groupon. Perhaps if you decidedly wanted to spend $170 knowingly then you will be very content with the food and the service but this place is not such a distinguishing restaurant to spend such an amount in my opinion.
Posted by Julia on 12/13/2012
I live in downtown Miami, and every time I go to south beach I always go for lunch at Maya, they have really good steaks. And every single time i had an excellent service.
Posted by alex barrientos on 10/20/2012
We went for an early dinner on saturday,the food was good but the service with the exception of a busboy was poor; there were only two tables beeing served and all the waiters were chatting ,looking the other way. Do not plan to go back although I dine in Lincoln Road every saturday and sunday.
Posted by jeff on 11/16/2011
I enjoyed our meal, but was annoyed by the service and clumsiness of the presentation. I'm sorry, but if you tack on an 18% gratuity for two people, you should at least try to be a decent server. Where is the incentive? I knew things were going downhill, when I received a warm cocktail. The server seemed a little rough and tumble and when I think of tapas - I think small plates - not large. Everything came at once and made our dining experience awkward. So, I suggest better service, no gratuity added to the check (I usually tip 20% for great service, 18% for good and 15% for poor), SMALL plates and chilled cocktails.
Posted by maj on 11/10/2011
Great deal, big portions. We did their happy hour deal. We only spent $40 for food and cocktail for 3. If you're familiar with places in Lincoln Rd, you'd know that this was a good deal. Other restaurants around automatically adds 18% gratutity on your bill regardless of the number of guest, Maya's doesn't do that.
Posted by Lmila_bailbonds@yahoo.com on 07/30/2011
Over priced, small portion, and untrained staff My wife ordered the short ribs and I ordered the "jumbo crab cakes. The short ribs lived up to it's name and full of fat, not much meat, they should call it "very short ribs". The so called Jumbo Crab Cake where the size of a golf ball, only 2. We also order the bruscette, which came out without mozzarella cheese and on toasted white bread! The other big mistake was that my plate came out way after my wife's did. To make it short I will never eat there again.
Posted by anonymous on 07/10/2011
The restaurant has a nice atmosphere but its the only thing going for it, this was the second time I dined at the establishment, the first time was poor and thought it was just a bad night so I gave it a second chance. Not a good idea. The appetizer was super expensive and was supposed to be for 2, it was the size of a tapas! The quality of the food was poor and the size was ridiculous for the price and quality. The server completely forgot about us; no one came by to see if we needed anything. To top it at the end of the night our bill included a forced gratuity of 18%! I felt the place upset and still hungry. Don't waste your time, there are many more places with much better food, a better menu and great service!