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Posted by Anonymous on 12/30/2013
On our last night in town, my wife and I wanted to stay in and have a relaxing night. We rode our bikes up to Mr.Zs to get a cheese steak. I ordered our subs, paid with my credit card and immediately after I signed my receipt the guys at the counter started complaining (blatantly) about not getting tipped. They continued to talk about it the whole time we waited. Meanwhile, I had cash in my pocket for a tip after I got my food. I dont know how many people tip for carryout anyway, but usually we tip after we get our meal and based on the quality of service. And guess what...no tip for poor service. We will never go back!
Posted by Anonymous on 07/01/2013
Went there 30 minutes before closing, mistake # 1! I knew they were closing in a bit, so I called my order in ahead of time thinking that would help. I ordered 2 pizzas and a Philly cheese steak...nothing special/difficult...right.? Well the food was almost ready when we arrived, but the staff was extremely rude! Ok, my husband went to pay, the guy behind the counter literally throws my husband the receipt back and then shoves the pizza boxes at him when the food was ready. Our perfect trip to Key West ended on a bad note fooling with them. Good food, but don't expect any kind of customer service if you arrive late.
Posted by Anonymous on 09/23/2012
Always a great place to get food close to duval. great pizza and sandwiches. good home delivery service from both locations.
Posted by Boudreaux on 02/08/2012
Walk in or carry out and even delivery Mr. Z's the best in town!