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Northwest Dade >
Polo Norte Restaurant
Posted by Mabel on 04/01/2014
I live in another state and on two occasions I have ordered food to take to my mom's house, as she is a very old lady. The service was excellent, the food my mom tells me it's best. When I called the attention was great. In the summer I'll be out there, because I can not miss this great opportunity to sample excellent food, service and excelent prices. Thanks
Posted by Susana PSN on 10/06/2013
Best Cuban pizza. The food is excellent and the service is also very good.
Posted by cubanito boy on 09/08/2013
The cuban pizza was the best ive ever had.... mango ice cream is my favorite
Posted by B.A. on 07/11/2013
I will never return here. I refuse to give my business to these servers. They made a mistake on my order and when I (very nicely) asked them to correct it they looked and spoke to me as if I had wronged THEM! There are way too many good Cuban restaurants in Hialeah for anyone to put up with their poor service.
Posted by Anonymous on 04/01/2013
I go there ocasionally because the food is good and their icecream is the best in US, but the customer service is poor. They make you wait forever even before they take your order. Sometimes employees are talking and laughing in your face and they are shameless ignoring you. They really need to have more respect for their customers, especially when a customer is trying to make a take out order they should consider that most likely, that customer is in a hurry, so don't make him wait for no reason.
Posted by Carlos taveras on 03/17/2013
Great place, great food , great prices ...
Posted by Cubano on 05/06/2011
Today my family and I went there for lunch. The service subpar super slow, the food!!! We ask a frita cubana and it looked like a car drove over it with a unappetizing presentation. A familiar pizza 1/2 ham & 1/2 chorizo and the waiter never reviewed the order and when the pizza came it was chorizo and onion. I ask for the manager in order to talk to him about it and he looked upset with my complaint. He said that the frita looks like that. He didn't even say "I'm sorry". I felt that I was wrong. I have been there like 4 more times but today was the last one at least in the Hialeah store. I don't recomend that restaurant to nobody.