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Southwest Broward >
Posted by Tina T on 01/03/2015
Atmosphere is beautiful and modern, but beyond that there is not much good left to say. Food is okay, not bad but not worth the price, doesn't compare to local competitors. The service is absolutely poor. Hostess has no manners or proper training. She sat us at a dirty table with no table setting, I let it go thinking someone would quickly come and fix it up.. But to my surprise we sat there at this dirty table for over 10 mins before a server even said hello.. Mind you I also had to wave and call out to multiple workers trying to get someone to come to my table, who knows how long I would have waited. Long and short the service continued to get worse throughout this experience.. When I asked to speak with a manager to compensate the service, the server came back to my table advising me that her manager says "what do I want her to do about it?" .. Manager did not even come to speak with me .. Each time server went back upon my request to ask for manager to speak with me she told her she could not come to me because she was busy and that she will not do anything to compensate how poor the service was. I was so disappointed because I really wanted to love this place as the atmosphere is actually nice. This is the second time I've been there with poor service and rude managers.
Posted by Luis A on 08/10/2014
It is sad to say that our visit will be the last one. First the place looked promising to our family who love sushi and asian food but soon we will found out that the place is not worth. The quality was not extraordinary and it was too pricey. In top our rice entrees had pieces of broken ceramic plate in it. The waitress treated us well but the manager did not do anything to try to comfort us. Definitely not recommended .