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Posted by disappointed on 07/26/2013
i have been ordering for almost 7 years. however, about a year ago the customer service has greatly diminished. today we were trying to place an order after giving the order to the first and second person the third person picked up the phone and asked for the order again. when i asked him how much of the order did he have he very rudely replied none. i told him to forget it and hung up the phone. to them same customers that made your business can break it. i don't recommend them.
Posted by Cutler Bay resident on 06/25/2013
we have been ordering from Takee Outee since they opened in Cutler Bay. Up until our last order. When the delivery guy left and we took out our food we noticed we were missing items. I called back and asked to refund what was missing, I was immediately put on hold. We were told the driver was already on his way with the missing items. 45 minutes later, no delivery of our missing items. I called back only to be told thatt hey just left and was hung up on.
Posted by anonymous on 04/19/2013
I called to place an order for delivery ant the guy told me to give him a sec. but had me over 15 min on the phone (I waited bcause I was hungry) had to hang up...
Posted by Eddie on 01/09/2013
Anyone who comes to any place like this in the States and complains it isn't authentic Chinese food needs to take their hipster butt to China instead. Of course it's not 'authentic' but it's chinese and it's food, so it works. Like most restaurants in the business they have their good days and bad days. The food is usually pretty good, the prices are reasonable and the delivery drivers are basically ninjas. I've never had trouble with them getting inside our gated and security locked apartment complex. They have never called. I love this place.
Posted by Nicole on 10/28/2012
Ordered a combination of boneless spare ribs.. Disappointing! They were hard and tasted old and the rest didnt have a too good of a taste. Quick service though.. Egg roll was unappetizing. Won't go there again anybody that says its good has never tasted real chinese food
Posted by Dahlia Graham on 12/05/2011
I have never been disappointed with the food, wait time or delivery service. Just ordered, was here within 15 minutes. I'll never forget one Hurricane, when we didn't have electricity in the area, they were the only one open and feeding the neighborhood. Overall Good!
Posted by Curt on 10/31/2011
Ordered food to be delivered, and it was missing half the food. When I called, was told that they would have it delivered soon. After an hour, I called back and was told the driver was on his way. I called back 30 minutes later and was told he would be here any minute. I called AGAIN 30 minutes later and there was no answer. They were closed. I will NEVER order from here again, and I recommend that no one else does either.