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South Palm Beach >
Vic & Angelo's
Posted by Anonymous on 03/20/2010
Food was good, but not great. The servers were awful. Did not make you feel like they cared about service. Overall a disappointment. Too many othergood places to enjoy, would not waste my time
Posted by Marissa Polk on 03/13/2010
The pasta was wonderful, great decor, loved the wine selection, friendly staff. Was suggested by friends, thank you Don, cannot wait to return to try the fish dish that was served at the table next to us
Posted by anonymous on 03/08/2010
we went to Vic and Angelo's for First Night DelRay. The place was empty and they had made a big deal on the phone for the reservation. The food was adequate . Since there wasn't a children's menu we asked for some pasta and butter for the children (it was 6:30 pm). They were most aacomodating. BUT when the bill came they charged us $15. for each plate, and let me tell you there wasn't more than 10 cents worth of pasta on the plate. We asked to speak to the manager who was anything but nice but didn't reduce the price of the check by even a penny. I would never ever go back theee becasue of their attitiude .
Posted by DU on 11/29/2009
I think the food is good, the atmosphere is bustling, and I've enjoyed several visits. I've only had good attentive waiters. I'm a year-round Delray resident (not full time) but I am here in their slow season and eat at restaurants 4 or more times per week, so I hope they're interested enough to read the reviews. As others have said the reservation and reception folks are very arrogant. The last two visits I've had issues both on the phone and in person. They are just not nice, as if they're doing ytou a favor. Here's a tip - make your reservation via Open Table so you don't need to talk to them. In addition you'll have better results.
Posted by critic-in-town on 07/13/2009
With a recession on, consumers are looking for more economical dining options. It is no surprise that many restaurants are having specials to get you in the door. However, what I found out twice at Vic & Angelo's is they are lacking in customer service, and table service which makes you wonder, is customer service now not important? We waited 1 hour for our table and were told by the snippy hostess it would only be 20 minutes? One logically would think, now is the optimal time to bring those customers in and make them happy – for customer retention. To my utter dismay this is not the norm at this eatery. 2 visits to Vic & Angelo's in Delray Beach was a huge disappointment. Our dishes came out looking lovely – just one major problem – they were still cold. We sent it back , the second round of entrees arrived 20 minutes later and was still slightly cold in the center. Our server apologized, but what difference did that make? we were still hungry! (How much bread can one eat?) Then to top off the evening my dish had a bone which I tried to elegantly fish out of my mouth.....( no pun intended as I had the fish). I showed the server and he apologized again with a blank stare at me......saying he will certainly tell the chef. My friends had the pizza which they asked "please no crushed red pepper on it" Guess what? your correct! the chef went pepper crazy and now they had to wait and stare across the table at us.....of course we shared our cold entrees with them..... Our server was no where to be found as we started sharing our water glasses with each other (good thing we are all close friends!) What does it take to get some water around here? One last try for dessert! Our friends happen to be Italian and was excited to try the Zeppole! To their bewilderment there was banana creme piped into them?? Everyone who knows Zeppole's you do not mess with the formula! We soon found out the Owners Wife Likes It That Way? How about the customers! I guess it really does not matter too much...... Oh, did I mention there was no manager that ever came over to us and was nowhere to be found? Both managers left early on a Sunday night as I inquired on the way out...
Posted by Mel on 07/07/2009
Today (7/8/09) I had the best rigatoni alla bolognese that I have ever tasted. It was absolute heaven on a fork! And the garlic bread was to die for! The restaurant was nice and cool, the waiter could not have been nicer and Frank Sinatra was singing in the background. I can't wait to go back again. Their menu is unique and the food is THE BEST.
Posted by anonnymous on 03/12/2009
it is fun the atmosphere is great but the hostess are some of the worst i have ever seen . it is a shame . you need a reservation but the two times i called for a reservation they told me they were to busy to take it. go figure