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Posted by Villas at Lakeveiw Resident on 02/03/2014
My husband and I order from this restaurant on many occasions for delivery. We have never had any problems and the food was always excellent. however, tonight was the huge exception and its why unless they make the changes ill list below we will never give them our business again ( don't worry its nothing that's expensive and you don't have to be a rocket scientist to install them in your restaurant). So we called the number and tried to place our order we where informed that our address was not deliverable which was strange as we had done it before. after trying to reason with the waitress on the phone we asked to speak to the manager who then proceeded to inform us that our entire condo had been blacklisted. this was strange to hear because we had gotten delivery from them not two weeks ago. Upon further conversation with the manager she stated that several orders had been delivered to this address and no one had paid for them so the delivery driver had to bring the food back and she lost money. She also told us that due to a lack of digital POS or ordering system that they had no way of pinpointing the culprits form out condo to create a more fair black list. REALLY so you guys don't have paper and pen and you cant just write it down and post it in the back of the restaurant?!?! Because the names of the persons involved would have been on their order so they would have been easily identifiable. Why would you blacklist a whole condo that's 3.6 miles from your location instead of noting the two or three people who are to blame. Your losing more money and customers that way. And telling me that we can still come and pick it up is not a way that this will ever be solved. If I wanted to come and get it I would but the whole point of delivery is that you come to me not the other way around. In short if you ever decide to be reasonable and write down the culprits who have been shafting you then we will be more than happy to come back. ( I put zero for atmosphere because I have never been there and I only use their delivery service)
Posted by Bosworth on 12/29/2013
Table was wet and greasy. Waitresses all looked like they were unhappy. They tried to be nice but something was wrong. Made us uncomfortable. Old bowls for wings. Ran the vacuum while we were eating. Wasn't sure who our waitress was. We heard about the wings, they were okay. However, the rest of our visit was for lack of a better way to say it, anxious. we were anxious to leave.
Posted by Jane Smith on 12/28/2013
I eat here a few time a week. It is very delicious. But for the money its not worth it. If you go to publix and get dry wings then buy the sauce from Wings plus you can put them in a pan and make them exactly like the ones they have there. And 20 wings is like 8 bucks. Its much better. Service was poor but its decent now. Thats about it.
Posted by Diane on 09/07/2013
Wow,, When I called to place an order, I felt like I was wrong. The person taking the order was not listening at all, then basically yelling at me to get the order. Very unprofessional.. I cancelled the order and will never call there again
Posted by CJ Johnson on 04/09/2013
My staff and I usually order from Wings Plus every week. As of today we will NEVER order from this place again. Our orders were incorrect as far as the flavors we requested. Instead of the "owner" correcting this issue he shifted the blame to the order we placed! He was very rude for NO apparent reason. Wings Plus gets 2 thumbs down!
Posted by Sophia on 11/21/2012
Love their wings! Customer service has been pretty good so far so good no problems there. However, the cops love hanging out there(shouldn't they be out fighting crime)? Any who the restaurant isn't much to meet the eyes however it's pretty ok to take your food home I suppose!
Posted by Lynda J. Burrows on 11/16/2012
I called and placed an order today. My order totalled $20 and some change. I called back to ask for an extra blue cheese. The man was so nasty and told me that it was against policy to add on as they are very busy and had already given the order to the cook. Did the cook have to cook the blue cheese. I offered to come by and pay for it on my way home. The man told me that he was too busy and was ready to hang up. I often order from this restaurant. They have lost a very good customer. There are plenty of wing places (wings and things to name one). I can cook my own hot wings. I do not recommend this place as I was treated like dirt. I am very disappointed.